Sales Support Manager

Sales Support Manager

Schylling is an award-winning toy company that has been putting smiles on the faces of children, and children-at-heart, for over 40 years. We are looking for a Sales Support Manager to join our growing team. In this role, you will be responsible for providing a broad range of administrative support to our sales team and ensuring smooth operations of our sales process. Candidates should possess excellent time management, organizational skills, and strong interpersonal skills, as you will work directly with our Sales team, internal departments, outside vendors and sales reps.


  • Support the sales team in achieving sales targets by handling a broad array of administrative duties.
  • Create and update customer sales presentations to support sales meetings.
  • Maintain Sales Calendar, including account meetings, trade events, and business milestones.
  • Coordinate with customer service and logistics teams to ensure timely delivery of products to customers.
  • Provide excellent customer service and build strong relationships with customers.
  • Assist in the development and implementation of sales strategies.
  • Prepare and analyze sales reports, customer quote sheets and participate in sales meetings and provide input on sales activities.
  • Customer setup forms and portal input (spec sheets, new item input).
  • Coordinating customer image requests and updating customer portals with images, descriptions.
  • Forecast/Sales reservations in NetSuite.
  • Prepare customer pricing and quote sheets.
  • Update and maintain records in an organized manner.
  • Input new items as they become available for Sell In Opportunity.
  • Manage and coordinate sample needs for distributors, tradeshows, and customers.
  • Support customer samples requests and tracking.
  • Coordinate showroom and tradeshow materials and resources.
  • Maintain tradeshow costs and sales.
  • Maintain promotions, adding to system, maintaining historical data for recommendations for future promotions.
  • Create customer mailing, email list, and update regularly.

Sales Support Specialist Requirements:

  • 5+ years of experience in sales administration or as an executive assistant in a high-volume office environment.
  • Strong analytical, organizational and time management skills.
  • Excellent teamwork, motivational, interpersonal, communication, and customer service skills.
  • The ability to multitask and quickly switch your focus.
  • Proficient in Microsoft Office, particularly Excel and PowerPoint.
  • Experience with NetSuite.
  • An understanding of sales principles and customer service practices.
  • Highly organized and efficient.
  • Experience with customer relationship management (CRM) software is a plus.
  • Passion for toys and children’s products.
  • Occasional travel may be necessary.
  • Must be able to lift 25 lbs.

Schylling offers a competitive benefits package that includes medical, dental, and vision coverage with an 80% company contribution, company-paid life and disability insurance, PTO and at least 9 paid holidays, product discount, and a 401k with company match and eligibility after 30 days.

If you include a resume, completion of the fields below is completely optional.

Scroll to Top