Shipping Clerk

Shipping Clerk

Schylling is an award-winning toy company that has been putting smiles on the faces of children, and children-at-heart, for over 40 years. Our corporate office is in Massachusetts, but we are looking for the right individual to oversee our cycle of order fulfillment in our warehouse located in Lakewood, WA. We are currently recruiting for a Shipping Clerk who will be processing shipment orders and completing the packaging/labeling of completed orders.

Responsibilities:

  • Keep shipping operations within KPIs for speed and efficiency.
  • Uphold shipping policies and procedures.
  • Ensure that routing and label requirements are being met to provide accountability and consistency.
  • Communicates with internal departments to resolve any discrepancies/issues related to products, inventory levels, picked orders, or shipments as appropriate and assists where needed to resolve issues.
  • Communicate order requirements (labels, packaging, etc.) upon receipt of orders and adequately ship in advance of order ship date to meet scheduled requirements.
  • Be familiar with the location and contents of customer routing guides to ensure shipments meet customer expectations.
  • Assist with maintaining shipping files, in both hard and electronic copy, for Truck and LTL shipments which include, but are not limited to packing lists, BOLs, freight invoices, and other shipping documentation.
  • Monitor incoming inventory for samples and ensure sample orders are accurately allocated.
  • Ensure customer satisfaction with all value-added services and seamless processing of orders to the warehouse for shipping.
  • Collaborate with internal departments to optimize the flow of orders from preparation to shipment.
  • Always provide courteous, professional service to internal and external customers, vendors, and transportation providers as needed.
  • Assist with compiling reports/invoices and, update shipment order status and data daily.

Qualifications:

  • Minimum of 3 years of experience in a distribution center and customer service departments.
  • Minimum of 1 years of EDI and logistics (domestic and international) experience.
  • Excellent organizational, follow-up, and communication skills (both written and oral).
  • Ability to handle multiple tasks and remain positive under pressure.
  • Advanced analytical, organizational, time-management, and problem-solving skills.
  • Must be a team player and can work with diverse personalities.

Schylling offers a competitive benefits package that includes medical, dental, and vision coverage with an 80% company contribution, company-paid life and disability insurance, PTO and at least 9 paid holidays, product discount, and a 401k with company match and eligibility after 30 days.

If you include a resume, completion of the fields below is completely optional.

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